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Question

Question

Request Roles

Laserfiche
Updated April 11, 2022
asked on April 8, 2022

I need to change some things around on the "Who should we notify about this request" from the  Request Roles site. specifically I need to remove someone that no longer works here and add a some coworkers.

Can someone inbox me so I can get this changed ?

Thank you 

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Replies

replied on April 8, 2022

This is on the Laserfiche Support site, right? Your solution provider should be able to fix that for you or escalate it to Laserfiche Tech Support if necessary. Let us know if you need us to notify them for you or if you have their contact information.

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replied on April 11, 2022

Yes on the LF Support site. Our Solution provider has changed domain names and they no longer can get to those emails. And I have one person that no longer works here and I need that email address removed. 

 

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replied on April 11, 2022

No worries, we can notify them from our side. Let us know if you don't hear from them in a day or so.

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replied on April 11, 2022

What about removing the user that no longer needs to be in there. I guess I don't understand why the domain name can't be changed. 

 

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