Question

Weblink Disk Space constantly full

WebLink Version 11

Updated April 20, 2022

asked on March 24, 2022

After our upgrade to Laserfiche 11, our hard drive tends to fill up with temp files when clients are downloading large files using weblink. I am looking for the setting where to direct those temp files to another location. I can find the setting for Web Client, but not for Weblink. The downloads are eating up 500 Gb continuously and filling up the C: drive. Does anyone know which file I need to change and what I need to add to direct those temp files to another drive?

It has been working fine for years and this last upgrade just messed it all up. I cannot for the life of me remember what we configured all those years ago to make it work just fine.

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Answer

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replied on April 12, 2022

In your WLConfig.xml, you can provide two different locations for temporary files: one for PDFs being generated and one for images.

The attributes are found in the <VirtualDirectory> node and are called "TemporaryImageCache" and "TemporaryPDFCache".

For example:

 <VirtualDirectory Name="WebLink" SiteID="1" TemporaryImageCache="D:\WebLinkTemp" TemporaryPDFCache="D:\WebLinkPdfTemp">
    <LoginEntry DBID="0" />
</VirtualDirectory>

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Replies

replied on March 24, 2022 • Show version history

Hi Ingeborg,

I"m assuming you are talking about the IIS Logs?

1. Open IIS Manager

2. Navigate to your default Site where your weblink is hosted.

3. Under IIS you should a notepad icon that is called "Logging"

2. Double Click on that option. You should be able to change the location to another drive.

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View 5 previous replies

replied on March 24, 2022

I was actually talking about the location where the temp files go while the client is downloading the files. Currently when an external client starts a download a 10 Gb file I see the hard drive space immediately reduce by 100Gb. Which does not seem right. That used to not happen. We have changed the location for temp files for WebAccess for the Uploads.

So you are saying the temp log files are to blame with weblink?

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replied on March 25, 2022

Hi Ingeborg,

What version of WebLink are you running?

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replied on April 7, 2022

11.0.2111.777

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replied on April 12, 2022

@████████, any thoughts?

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APPROVED ANSWER SELECTED ANSWER

replied on April 12, 2022

In your WLConfig.xml, you can provide two different locations for temporary files: one for PDFs being generated and one for images.

The attributes are found in the <VirtualDirectory> node and are called "TemporaryImageCache" and "TemporaryPDFCache".

For example:

 <VirtualDirectory Name="WebLink" SiteID="1" TemporaryImageCache="D:\WebLinkTemp" TemporaryPDFCache="D:\WebLinkPdfTemp">
    <LoginEntry DBID="0" />
</VirtualDirectory>

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replied on April 13, 2022

Thank you!!!!! that helps to at least get some things off loaded to a different location. Can I also do this with Video? And would it be as simple as using TemporaryVideoCache or is there more to it than that? Or even at all possible?

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replied on April 13, 2022

It seems to be sending video to those locations automatically now without specifying. So it seems we have at least found our disk space solution. Thank you so very much.

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replied on April 20, 2022

Glad that solved it for you! My hunch is that "TemporaryPDFCache" really means "Cache for any files that are not image formats (TIFF, jpeg, etc.)" and thus video files are going there as well.

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