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Question

Question

forms process designer automatically changing task names

Forms
Updated March 8, 2022
asked on March 4, 2022

In the forms process designer when I click on a task it changes the name of the task to the name of the first task in the column.

It doesn't do it for all tasks but I can't stop it and I can't figure out what is driving this behavior.

Has anyone else experienced this?

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Replies

replied on March 6, 2022

What version of Forms are you using? And with what browser your reproduced it? Can you check whether you can reproduce with another browser?

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replied on March 7, 2022

Laserfiche Forms Professional Version 10.4.5.316

Google Chrome Version 98.0.4758.102 (Official Build) (64-bit)

Works okay with FireFox.

When checking the chrome version it did a search for updates so I will do that and re-launch to see if that fixes it.

 

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replied on March 7, 2022

after a relaunch of chrome I am now on version

Chrome is up to date

Version 99.0.4844.51 (Official Build) (64-bit)

but the behavior persists.

I guess I can use FireFox but it is weird that this just started happening - I've been using chrome exclusively to do development in LF Forms and never had a problem till this last week.

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replied on March 7, 2022

I checked with the Brave browser - 

Brave is up to date

Version 1.36.109 Chromium: 99.0.4844.51 (Official Build) (64-bit)

and it works as expected so it looks like it is something unique to the Google Chrome browser.

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replied on March 7, 2022

I tried dumping the chrome cache (from all time) and re-launched but no joy, problem persists.

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replied on March 7, 2022

Do you have Autofill for Chrome enabled? Or have you installed any extension that will help auto fill forms?

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replied on March 8, 2022

I have no extensions for autofill installed.

The native chrome autofill covers three areas - passwords, payment methods and addresses

I don't see a connection between any of those and the box that is being changed but in the interest of trouble shooting I turned off all three areas, closed and re-opened chrome but the unruly behavior persists.

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replied on March 8, 2022

That's an interesting behavior. You can reproduce it with any process or only a specific process? Can you open a support case with your solution provider and provide a video to illustrate the issue and also upload the process that you can reproduce the issue with? We will do further investigation on our side.

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