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Question

Laserfiche Applications Server Specifications: Recommended versus Realistic

asked on March 3, 2022

Good Day To All:

 

My organization is experiencing issues with its Laserfiche applications server, which hosts the repository Client, Import Agent and Forms applications.

When running the above applications and processing images with the PhotoDocs functionality within Client/Desktop, I run into disk space/partition shortages (due to the limitation in PhotoDocs where temporary storage must reside somewhere on the C: partition) and CPU's consistently maxing out.  This, in turn, has resulted in PhotoDocs erroring out and shorting pages from the .PDF files being processed.

Since this is a virtual machine, my initial solution is to bump up CPU's/cores and add additional HDD real estate. 

Might anyone have any thoughts/suggestions as to what may be a reasonable configuration of the above specification settings?

Thank you in advance for any information anyone can provide...

 

Keith Ricker
Business Systems Analyst
San Bernardino County/DPW
 

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Replies

replied on March 3, 2022

Hi Keith,

Can you clarify if your org is running PhotoDocs, a client, on the application server? If the answer is yes, and you're having an issue with PhotoDocs using enough CPU resources to cause issues with other applications, the ideal solution to to not run PhotoDocs on the same machine. If for whatever reason that's not an option, assigning more vCPUs to the VM should help.

Regarding storage, yes, if you're running out of the necessary space for temp files on the C: drive, expand the drive. 

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