You are viewing limited content. For full access, please sign in.

Question

Question

cloud customer cannot connect from Japan

Web Client Version 11
Updated February 21, 2022
asked on February 21, 2022

Is there a specific command that would help them trace the problem?

0 0

Replies

replied on February 21, 2022 • Show version history

Run tracert with the Laserfiche Cloud hostname they can't connect to as the target (e.g. "signin.laserfiche.com"). That may help show where the packets are getting dropped.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.

Details
Related Posts
Loading ...