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Laserfiche Cloud-Change the Default Document Download Option

Web Client Version 11 Laserfiche Cloud
Updated February 16, 2022
posted on February 16, 2022

Hello,

Customer asked if it is possible to change the download documents default option of Image with the option to select Format to Electronic Document, so as to not allow users in the system to inadvertently download an image as something other then a PDF:

Current Setting:

Desired Setting:

I do not see anything in the Options-Download section that allows for this to be changed.

Appreciate the feedback,

Jeff Curtis

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replied on February 16, 2022

Some follow up from the customer for other reasons for wanting to change this:

1. PDF's we want to download are fillable and if the image option is chosen it strips all of the fillable fields out

2. When downloading the PDF using the image choice, the file is so large users have a hard time emailing it to someone.

Thanks Again,

Jeff Curtis

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