There was an error decompressing the briefcase. The briefcase may be corrupted. error 9128

replied on February 1, 2022

Hi Randy,

Did you try importing this briefcase through Web Client or the Windows Client? If Web Client, could you retry though Windows Client? In my experience the Windows Client handles very larges briefcases better.

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replied on February 1, 2022

I did try the Web Client and I discovered the briefcase was too large for the Web Client.

I am using Windows client.

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replied on February 1, 2022 • Show version history

I am initially inclined to take the error at face value. The briefcase may have indeed become corrupted during the export process.

I would recommend trying to re-export the briefcase through Windows Client, ideally as series of smaller briefcases (because anecdotally briefcase errors rapidly increase in frequency as briefcases get larger), and then retry the import(s).

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There was an error decompressing the briefcase. The briefcase may be corrupted. error 9128

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