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Question

Question

Duration vs Performance Time

asked on January 26, 2022

When running reports from Laserfiche Forms, what is the difference in Duration and Performance Time?

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Answer

SELECTED ANSWER
replied on February 14, 2022

Duration is from the task started to the task finished, Performance time is from the task assigned to the specific user to the task finished. They will be different if the task is assigned to multiple users/team first, then reassigned to a specific user or the task is reassigned multiple times. 

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replied on February 14, 2022

Thank you so much!  Very helpful. 

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