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Question

Unable to access Help Files for last 3-4hrs

Laserfiche Version 10 Version 11

Updated January 20, 2022

asked on January 20, 2022

Anyone else getting this message when they try to access the LF Help Files:

Here are two URL's and both throw the same error, from two different Laptops and a Server:

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/administration/#../Subsystems/LFAdmin/Content/Laserfiche_Help_Center_rev.htm

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-us/administration/#Welcome-To-Laserfiche.htm%3FTocPath%3D_____1

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Answer

SELECTED ANSWER

replied on January 20, 2022

Hi Jeff,

Could you check if you're still experiencing the issue? I just checked those two URLs from two different networks and they loaded as expected each time.

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replied on January 20, 2022

Thanks Sam!!

Working now

Jeff

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Replies

replied on January 20, 2022

I also ran into that early today, but as Sam mentioned it appears to be working again.

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Asked January 20, 2022
Updated January 20, 2022
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