A client found an issue when searching for records within a certain date range.

This seems to be caused by an incompatibility between the Laserfiche date search feature, which uses a US-based format (MM/DD/YY) for search and the way the records are stored, which is a Euro-based format (DD/MM/YY).

Records were captured in the Euro format but when attempting to search the default is the US format and when they hard coded the Euro format into the search the system told them that was incorrect.

I'm sure there must be a way to change the format users would enter for a date search but I was unable to find this on answers or in help.