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Question

Where does the list of users come from when applying security rights in Web Client?

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Updated December 21, 2021
asked on December 21, 2021

In the web client when your searching for users to apply access rights for, there is a list of all domains and users you can search for. Where is this information coming from? I have confirmed that it is not the list of users configured in the LF Administration Console or Directory Server.

Is it coming straight form the domain controller?

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Replies

replied on December 21, 2021

Yes, the web client will get a list of trustees from the AD server to generate that list.

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replied on December 21, 2021

Does it only look at a specific OU or Container? I have the right domain selected and there is a user that I do not see. He is even setup in Admin console and LFDS so I know he exists.

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replied on December 21, 2021

Try entering the full username (with username and domain\username) and hitting enter. I've seen cases where the auto-complete search didn't pop up a result for a partial match, but would find the user after entering an exact match.

Also try recycling the WebAccessAppPool, which seems to refresh/re-pull the list.

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replied on December 21, 2021 • Show version history

Those are good suggestions. Web client does cache information from AD, but that's only for auto-complete. You should be able to enter any value you want.

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