Hello,

We recently brought a new customer into Laserfiche.

They are a fresh install of Version 11.

Customer reached out with a WebDav error when trying to open an electronic document from within the LF Desktop Client.

They do not have WebDav setup in their environment.

When we looked at the Tools->Options->View->Open With, we saw that the WebDav options were accessible and checked for both Electronic and PDF.

Once we unchecked those the issue was resolved, but that leads to the following:

1. Why would these options be available if they do not have WebDav enabled in their Environment

2. It appears that all LF 11 Desktop Client installs that were done, have the same option set

Appreciate any feedback or any root cause troubleshooting steps anyone might have.

Appreciate your time,

Jeff Curtis