Public form option not available?

asked on December 15, 2021

We upgraded our system and placed a Forms server in the DMZ. It is connected to LFDS by STS (Thank you General Code support!) and I can log in with my credentials to the Forms instance.

I have an internal forms server set up as well and in use, again connected to LFDS, with forms that need to be signed into and also anonymous submission, no issue here.

But, my DMZ forms instance is not even showing me the ability to have a form be Publicly accessible. I am not seeing in the Forms Config site, nor the Forms server in the DMZ on how I can do that.

Any thoughts as to what I am missing?

We are on Laserfiche Forms Professional Version 11.0.2106.10331

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SELECTED ANSWER

replied on December 15, 2021

You need to purchase the Public Forms portal package. Forms Professional doesn't have a public option without purchasing the additional portal.

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View 2 previous replies

replied on December 15, 2021

Additionally, Forms Portal is licensed per instance, while Rio systems allow multiple installations of Forms Professional. It sounds like you used your license on the internal server.

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replied on December 15, 2021

As Miruna mentioned, the location of the license is important.

We have two Forms instances (one internal and one in the DMZ with the Portal license). Although both are pointed at the same database, because the license is installed on the DMZ instance we can only set a form to Public through that server.

We can build processes on either server since they share a database, but the Public/Restricted option is only present in the UI when logged into the one with the license and that's the only site that can be used for anonymous submissions.

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replied on December 15, 2021

Jason,

Are your domain users able to login to the public forms server? It seems you can't login to the public server unless it is on the domain or everyone shares a Laserfiche User account.

Running into this with a customer that has a DMZ off domain for public forms only.

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replied on December 15, 2021 • Show version history

Chad,

Auto-login and the Windows login button don't work on the public server, but our Windows users are able to log in with their domain credentials.

The important thing is entering the username in the right format like so:

domain\username

I'm not sure if there's anything special our engineers configured, but we have a separate STS site on the DMZ server and it is definitely not on the domain.

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replied on December 15, 2021

Ok, good to know it might be possible. Will have to play with it, I don't think STS is installed.

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Public form option not available?

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