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Question

Question

Audit Folder

asked on December 2, 2021

I am attempting to set up an audit trail for a certain folder inside our repository. When I attempt to set up the new report inside Audit Trail reporting I am not getting any events. I have opened items in the folder and refreshed them with no luck. Can anyone point me in the correct direction to get an audit of who has accessed files within a certain folder? 

Photo reference below: 

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Answer

SELECTED ANSWER
replied on December 3, 2021

Make sure you have turned on auditing for the users in your system for the events that you want to record. It sounds like maybe you are only capturing those few event types, and not things like entry views. A user's auditing settings are captured at the start of their session, so changes you make to the auditing configuration won't take effect until the next time a user logs in.

Also, when you have the filter set like you do in the screenshot, you are limiting the results to actions taken on that exact folder, like changing its metadata. So something like creating a document inside that folder or opening a document inside that folder aren't included. For those, you might want to filter by the parent folder - i.e. events where the entry's parent is your folder of interest.

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Replies

replied on December 2, 2021

In your screenshot you have a filter set up. Is the problem that there is no data at all, or just no data for the folder you are interested in?

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replied on December 3, 2021

There is no data for the filter I set up. If I do not select anything under event types and do not filter anything I see logon, log off and Create Business Process Details. There is not a lot of activity but I had been in and out of the folder the filter showed to create some events for it to report on. 

What am I missing? I appreciate your help in advance. 

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SELECTED ANSWER
replied on December 3, 2021

Make sure you have turned on auditing for the users in your system for the events that you want to record. It sounds like maybe you are only capturing those few event types, and not things like entry views. A user's auditing settings are captured at the start of their session, so changes you make to the auditing configuration won't take effect until the next time a user logs in.

Also, when you have the filter set like you do in the screenshot, you are limiting the results to actions taken on that exact folder, like changing its metadata. So something like creating a document inside that folder or opening a document inside that folder aren't included. For those, you might want to filter by the parent folder - i.e. events where the entry's parent is your folder of interest.

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replied on December 7, 2021

Thank you that worked. I did not have the audit feature for the user setup. 

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