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Question

Question

Connector: 404 - File or directory not found.

asked on November 17, 2021

Use Connector to jump to From, unable to jump to the login interface.

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Replies

replied on November 23, 2021

What is the URL in the address? Can you open it manually with the same URL?

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replied on November 23, 2021

I can only jump out of the webpage after I click it when I log in to the Forms, otherwise it will be a 404 webpage.

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replied on November 23, 2021 Show version history

Do you have problem when use Forms alone? I mean just typing the URL of Forms in browser manually and then login . 

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replied on November 23, 2021

I manually entered the URL of the form, and I can log in normally.

I clicked "Start Agreement-Lightning" to jump to the login page, but clicked "Start Migration-Lightning" to jump to the 404 page.

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replied on November 23, 2021

What are the differences between URLs of those two profiles ("Start Agreement - Lighting" and "Start migration - Lighting")?

Do you mean if you already logged in to Forms, and you click the "Start migration - Lighting", everything works as expected, but if you haven't logged in to Forms, it jumps to 404 page?

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replied on November 23, 2021

These two URLs are basically the same, except that the parameters that follow are different.

Yes, if I have logged in to Forms and then click "Start Migration-Lighting", everything works as expected.

 

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replied on November 24, 2021

In my testing, I cannot reproduce the issue, I would recommend you to create a support ticket with your solution provider so that we can investigate details.

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