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Question

Feature request: Ability to have exceptions for recurring notifications

asked on October 20, 2021

I currently use the recurring notifications feature in the Email Templates section of the Forms config.  This is a very useful feature, but there are some processes that I would like to exclude, in order to have custom scheduled reminders.  Since I can't find a way to exclude a process in the Forms Config, I would like to ask you to consider adding this as a feature.  Perhaps the Recurring Notification page could have a table in it for exceptions, where I could add a forms process to the exception table by selecting it from a drop-down list?

 

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Replies

replied on October 20, 2021

Can you provide the use case of why you want to exclude those processes?

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replied on October 21, 2021

My use case is a forms process that is triggered with Workflow, pushing a sign-up form to a select group of people.  The due date for them to respond to the form will be about a month, so they won't need reminders every day to complete the form.  Instead, I'd like to remove that particular forms process from the recurring notifications so I can set up a custom reminder schedule using either Workflow or the timer feature in the form's process.

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