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Question

Question

don't overwrite signature on form when sent to user task

asked on October 19, 2021 Show version history

I have a form with a signature field.  It overwrites when sent to the user task for verification, but I need the original signature from the resident to remain in the field.  It doesn't even appear, and becomes an empty field that the user now has to sign (since it is a required field).  How do I prevent it from overwriting when sent to the team?  It seems like the signature is not being saved when sent to the next step in the process (user task to verify the information).  The team needs to be able to edit some of the other field, so setting the whole form to read only will not work.

 

Edit:  When I change the field option to "display only" it doesn't allow the person filling in the form to sign it; it becomes read-only.

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Replies

replied on October 19, 2021 Show version history

Kim,

You will need to make a copy of the initial form; name it something like 'Verification Form'.  In the new verification form set the signature field to 'display' and set whatever fields that you don't want to be editable to 'read-only'.  When you assign the process to the verification user make sure that you use the verification form and not the original application form.

 

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