You are viewing limited content. For full access, please sign in.

Question

Question

mobile app photo upload

asked on October 4, 2021

Hello,

 

I am trying to take a picture from the upload document button on the Laserfiche App. I am able to upload a document, but when I select take a picture, it kicks me out of the app and I lose the data entered on my form. This is happening to all users. We are on Version 10.4.1.114590 and Android devices. 

Thanks! 

0 0

Replies

replied on October 4, 2021

Hi Tiffany,

We are not able to reproduce the issue. It may be something you need to open a support ticket for. 

0 0
replied on November 3, 2021

What version of Android are you and your users running?

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.