Question

Email Archiver configuration missing

Import Agent

Updated September 28, 2021

asked on September 27, 2021

I was configuring an Email Archiver for someone today and they would like to use the Authentication Type Microsoft 365 OAuth 2.0 mentioned in the instructions here:

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-US/administration/#../Subsystems/ImportAgent/Content/email-archive-profile.htm

I just do not see Authentication Type as a selection on this window, it should be right after IMAP.

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Answer

SELECTED ANSWER

replied on September 28, 2021 • Show version history

Yeah. Make sure you're on Import Agent 10.4 and have the latest cumulative update (Update 4) applied. OAuth support for Office 365 was added in a specific release/update, so it not appearing in the UI there strongly suggests that's an older version of Import Agent.

Edit for future readers: Support for OAuth for Office 365 was added in Import Agent 10.4 Update 1, released Sept 4, 2020.

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Replies

replied on September 28, 2021

What is the exact version of Import Agent you have installed?

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SELECTED ANSWER

replied on September 28, 2021 • Show version history

Edit for future readers: Support for OAuth for Office 365 was added in Import Agent 10.4 Update 1, released Sept 4, 2020.

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replied on September 28, 2021

Ok I see, they were on version 10.4.0.58 and needed 10.4.0.132 which just came out end of this summer. Didn't realize this was a brand new feature. Looks good now though! Was able to update without scheduling downtime because it is just an import service.

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Email Archiver configuration missing

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