I am having trouble getting rid of records management folders and documents. I have a brand new repository when I set the properties so the record is eligible for destruction. RM let me click the destroy button but the folder/document don't disappear and are left with a red x. It won't let me move the folder either.
Also getting an invalid pointer error
Error Code: 6000
Error Message: Invalid pointer
Invalid pointer [6000:0x80004003] (Invalid pointer )
------------ Technical Details: ------------
LF.exe (10.4.1.193):
Call Stack: (Current)
CRMDestroyPropPage::OnBnClickedBtnDestroy
CMainFrame::OnRecordsManager
Additional Details:
Exception: 0x80004003 [6000] (Invalid pointer) (CRMDestroyPropPage::OnBnClickedBtnDestroy at rmdestroyproppage.cpp:58)
Call History:
CLFSecurity::CacheFolderSecurity
CLFSecurity::GetEntryListing
CRecordStatus::SummarizeStatus
CRecordsManagerDialog::OnInitDialog
CRecordsManagerDialog::OnTvnSelchangedTreeRm
CRecordsManagerDialog::ShowFolderProperties
CRMDestroyPropPage::OnBnClickedBtnDestroy
CEntryStatus::ApplyDisposition
Has anyone else seen this?
Thanks
Sandy