Question

Forms and Workflow are sending email

Forms Workflow

Updated September 7, 2021

asked on September 3, 2021 • Show version history

Hi, I'm getting two emails every time I send something from Forms to workflow. One passes and goes through just fine the other one get suspended and don't know why and don't know how to correct it. And I don't have an email task in my workflow.

BC workflow1.jpg (40.74 KB)

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BC workflow2.jpg (50.44 KB)

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BC workflow3.jpg (48.25 KB)

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replied on September 7, 2021

I think you need to change the Invoke Business Process activity in your workflow to a Set Business Process Values. INVOKE starts a whole new instance. SET will update values in the instance that is waiting.

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replied on September 3, 2021

Are you invoking the same business process from Workflow? If you look at the first screenshot, you can see you have one instance of the business process started by you and then, 3 seconds later, Workflow starts one.

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replied on September 3, 2021

I see what you mean. So once the workflow is done how do I get Forms to finish up the Forms part? On the Forms there is a part where it say "Wait for the workflow to finish before proceeding?" I have that checked.

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replied on September 5, 2021

I think I understand what you are asking....

If you want to return to the same instance of the form, you need to make sure that the form is a 'draft', then you can use a task (like the approval task) to return to the form. This will allow the person that is the user (approver) or a team member to modify the form.

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Forms and Workflow are sending email

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