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Question

Email Multi-factor Authentication in Workflow

Workflow Version 10 Security
Updated August 19, 2021
asked on August 19, 2021

In the Workflow Configuration Manager Email Servers, can a mailbox that uses multi-factor authentication be configured?  If so, would the mailbox be required to authenticate using the multi-factor authentication process periodically?

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SELECTED ANSWER
replied on August 19, 2021

Hi Barry, it cannot.

Workflow only needs an email address it's authorized to send as and an SMTP endpoint. This email address does not need a mailbox.

See the following guidance from Microsoft that relates to sending SMTP messages from applications like Workflow:

https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365

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