Question

Laserfiche Cloud - Email Attachment with .Tiff file

Workflow SDK Laserfiche Cloud User Group How To

Updated June 4

asked on August 9, 2021

I am currently using Email activity within Laserfiche workflow cloud. Problem is we are no able to attach .Tiff image file format within Email Attach activity and its allowed only electronic document .

How we can attach .Tiff image file format within Laserfiche cloud email activity ?

Email Electronic Document.png (49.07 KB)

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Replies

replied on November 6, 2023

Users can do it manually but workflow can't. Is there a time frame from Laserfiche for this feature release? Users really need this feature!

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replied on November 30, 2023

I concur, it keeps coming up. We either need a workflow action to convert image files to pdf prior to sending as email attachments or the ability to send the image itself as an email attachment.

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replied on July 30, 2025

Anyone figured this out yet? Seems like a very valuable missing feature in Cloud.

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replied on May 29

Hey Everyone,

Has there been any movement on this or is everyone dealing with it their own way?

Your best friend you haven't met,

Hunter Bush

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replied on June 4

Hi there,

We've got around this by creative use of the API when we know the document is going to be a TIFF file. The workflow would basically run an API call to export the document as a PDF, pull the file ID out of the download link that comes back from that API call with a pattern matching activity, then run another API call that mirrors the download link from the export to get the file actually "in" workflow to use as an attachment, and attach the response_content of that call to the email.

The URI for the second API call is https://app.laserfiche.ca/file/download/ (for the Canadian data centre) and then the variable on the end is the fileID, so https://app.laserfiche.ca/file/download/%(Name: fileID; Type: Text)

A bit roundabout, but it seems to get the job done!

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replied on August 9, 2021

Image pages cannot currently exported as an attachment to email. You can only send shortcuts or document URLs to internal users at this time.

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View 2 previous replies

replied on October 10, 2022

Is this "feature" going to be available any time soon in Cloud? It seems like a pretty basic ask to be able to email an entry regardless of the file type.

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replied on October 10, 2022

I agree with Jesse. . .it does seem a little bit absurd that we can send anything except the actual native file format for Laserfiche. If a document has both a PDF and TIFF file, there should be some way in Forms or at least in Workflow to send the fully annotated version of the document. Any ideas of a workaround on this for now? If a customer needs to send a signed copy of a document (signed with a sigature stamp) to the other entity. . .how would they do that?

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replied on May 12, 2023

What @Bryan said above. The thing we can't send by email is Laserfiche's native document format.

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replied on September 19, 2023

Has there been any movement on this? I'm trying to convert a workflow from on-prem to Cloud, and the key part of the workflow (attaching a file to an email) does not function.

Has anyone come up with a viable work around?

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replied on February 6, 2024

Is there any update on this? Are there plans to change this or is this just the way it will be moving forward?

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Laserfiche Cloud - Email Attachment with .Tiff file

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