Question

'moz-chunked-arraybuffer' is not a valid enum

Web Client Version 10

Updated May 24, 2023

asked on July 22, 2021

I have a customer running Web Access 10.4.2.58 and they just had a few workstations auto upgrade Chrome to 92.0.4515.107. The PCs with that update can no longer open PDFs in the Web Access document viewer and must check them out to view them using the Web Client.

When I open the Dev Tools, I see several errors shown below

They can still open the PDFs in Internet Explorer and Edge. Any way to resolve this in Chrome?

2 0

Answer

SELECTED ANSWER

replied on July 22, 2021

Hi Bert,

There are a whole pile of PDF-related fixes in Web Client 10.4.2 Updates 1 - 4. What you've described here is plausibly related.

I recommend installing the updates sequentially and seeing if the issue persists.

3 0

Replies

replied on July 27, 2021

Thanks Sam. We applied the updates and this appears to have solved this issue.

1 0

replied on July 27, 2021 • Show version history

Glad to hear it! Also, thank you very much for providing the specific build number for web client in your initial post. That allowed me to check what patches/updates were available.

1 0

replied on May 24, 2023

Any ideas when this happens in version 11?

0 0

replied on May 24, 2023

This is not a known issue in version 11. Please open a support case so we can troubleshoot this further.

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'moz-chunked-arraybuffer' is not a valid enum

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