I'm trying to use Timer Catch Events for the first time, but I'm struggling to get the outcome I'm looking for.
My process sends User Tasks to multiple teams, asking that they assess the feasibility of a project under consideration. After all groups have weighed in, their responses are collected and a summary document is sent to our leadership team. This all works as expected. (there will be many more teams, I only have two added in for testing)
BUT... I'd like to add Timer Catch Events, so if any group doesn't respond in a set amount of time, the analysis is still sent.
I've tried interrupting, not interrupting, adding end events, having the catches move to the collection step, but it seems like once the Timer Catch Event is triggered, then the "Collect Responses" step never thinks all responses have been received.
I've spent several hours, and at this point, I just keep trying the same things.
How can I skip a User Task after a set amount of time, but still have the Collect Responses step think all tasks are complete so the process will continue?