Question

Anyway to retry tasks where "No user is assigned to the user task"

Forms

Updated July 15, 2021

asked on July 9, 2021

We have a situation where licensing issues caused every forms process to suspend with "No user is assigned to the user task". They fixed the license but are wondering why the Retry option is not available when tasks suspends like this. Since now there is no way to get the system to continue assigning all these tasks.

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Answer

SELECTED ANSWER

replied on July 13, 2021

Admin can go to Monitor page and select the process, then switch to task table to bulk reassign suspended task.

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Replies

replied on July 9, 2021

A workaround is to open the process from Monitor and then Assign the task to the user and it should start working again.

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View 2 previous replies

replied on July 12, 2021

They are looking for a way to do this in bulk without entering each specific instance. The retry button is available to run in bulk instances.

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SELECTED ANSWER

replied on July 13, 2021

Admin can go to Monitor page and select the process, then switch to task table to bulk reassign suspended task.

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replied on July 14, 2021

Oh this tab? It was too late, they had done them all manually. Does this tab allow you to re-assign multiple instances at once?

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replied on July 14, 2021 • Show version history

Yes. It allows you to re-assign multiple tasks at once, regardless which instance it belongs to.

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replied on July 15, 2021

Ok awesome! I never noticed this tab.

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Anyway to retry tasks where "No user is assigned to the user task"

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