asked on July 8, 2021 Show version history

Hi there,

I was wondering if anyone could help.

A customers of ours has been suffering from the bug that causes their documents to be mirrored / inverted when the PDF is brought into Laserfiche. (bug# 227407)

I understand a fix for new documents being brought in is in place and we are in the midst of installing this; My question is has anyone came up with a solution or a business process to try fix the documents that are now in the repository and inverted / mirrored already,.

These documents only live in Laserfiche now and we have maybe a couple hundred to try "unmirror" so they cannot be brought in again.

The customer has a slow solution to try fix this themselves but obviously we want to give them a better solution to try sort these documents 

The workaround is as below:

 

  1. Open document and view on screen. 
  2. Re-Size so that one full page is visible. 
  3. Screen shot with Alt Button and Print Screen together. 
  4. Launch “MSPaint” program. 
  5. Cntrl-V to paste in screen shot image. 
  6. Select “Rotate” from banner on top right and then – flip Horizontal 
  7. Select “Rotate” from banner on top right and then – flip 180 degrees. 

 

If anyone has came up with a smoother solution I'd like to try get this in place. 

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