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Discussion

Entry hidden from search results only

posted on July 6, 2021

How is it possible to hide an entry from search results explicitly. The entry is visible and accessible, but does not appear in any search results, even if copying the entry ID and searching by only entry ID. If you copy the entry, the copy is searchable.

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replied on July 7, 2021

Does the user have the Manage Entry Access privilege?

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replied on July 7, 2021

Yes. There is no access rights listed that explicitly hide an object from search results. View > Browse hides an entry from both search results AND folder views.

How did they find a way to hide these files explicitly from search results, even they don't know how they did it.

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replied on July 7, 2021

Manage Entry Access bypasses Browse on folders. That's why you can see it in the folder. The search shows the documents the user is allowed to see directly.

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replied on July 8, 2021

I used the effective rights on the account to verify that Bypass Browse is not checked on the account we were using. Also the browse checkbox is checked on the document when using effective rights under access rights of an example document.

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replied on July 9, 2021

Is something set for the Everyone group?

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replied on July 12, 2021

No bypass browse on the everyone group, I used effective rights to see if it is applied by any groups at all. We always turn off bypass browse because we have enough horsepower to do it and it's a much cleaner view.

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replied on July 12, 2021

Manage Entry Access will implicitly grants Browse. Have you looked in the effective rights dialog to see where the user is getting View and Browse?

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replied on July 13, 2021

I am looking right now. They get View > Browse from the 3 groups they are a member of, inherited from a parent folder.

So we have eliminated Browse as the reason they do not show up in search. What is another way to hide something from search?

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replied on July 14, 2021

Does something give them Read?

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replied on July 14, 2021

Yes, they have every access right possible to the file. All boxes are checked.

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replied on July 7, 2021

Security Tag?

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replied on July 7, 2021

If any security was in place to prevent browse access to the file, I wouldn't have access to the file to even right click and get the ID.

Can a security tag be configured to explicitly hide an object from search results only? Where is this setting?

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