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Question

Question

Payment plug-in does not show on new forms designer

asked on June 18, 2021

When I add the "collect payment" option to the message start event in the *new* forms designer in version 11 the plug in does now show. If I select the option to "collect payment" and complete the form and then view the progress of the form in Monitor, there is a message that no payment amount was specified. It would appear that the plugin exists in the background of the form but not displaying. 

When I add "Collect payment" in the classic forms designer it works as expected. 

I am not sure if this is by-design or a bug. 

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Answer

SELECTED ANSWER
replied on June 18, 2021

We haven't added support for collecting payments with the new form designer yet. It will be coming in a later Forms update. 

 

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replied on June 18, 2021

Ok thanks - I apologize if I overlooked that somewhere but could you please consider adding that to the forms designer comparison matrix?

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replied on June 18, 2021

Yes, I realized after your post it wasn't there and already reached out to the documentation team to include it. 

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