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Question

Question

cloud scanning - sessions time out

Laserfiche Cloud Scanning
Updated June 16, 2021
asked on June 16, 2021

Our scanning sessions will "time out" in the middle of a scanning job.  Last document was only 13 pages.

How do we fix this?

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Replies

replied on June 16, 2021

This is an issue we're currently monitoring and have a potential fix. If you uninstall scanning and download a new copy from the web client, we expect it will fix the timeouts.

Your solution provider can help you reinstall if needed.

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