Question

Check continuously if variable is set

Workflow

Updated June 16, 2021

asked on June 15, 2021

Once the form is submitted, I need to check continuously every 10 minutes if the user has submitted the agreement form as well. If not, I need to send a reminder email every day. What is the best way to achieve this? Is Forms or Workflow or combination better?

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replied on June 15, 2021

You could have the original form trigger a workflow that initiates a user task for the secondary form and assigns it to the submitter. Then you could just put a repeat timer on the task and have it in their inbox.

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replied on June 15, 2021

Thanks. I cannot put a user task on the secondary form as the user will not have a license to approve, they will just have to sign and submit the public agreement form.

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replied on June 15, 2021

If the user is unlicensed and both forms are always required to go together, then it might make more sense to just have them be part of the same form/process and split them off into separate forms on the back end.

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replied on June 16, 2021

Thanks

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replied on June 16, 2021 • Show version history

In Forms in the Diagram Process you can set a "Attach timer event" just make sure you put a "End Event" the Red circle WITHOUT the dot in the middle and NOT a "Terminated Event". The "End Event" will stop that process only but will continue according to the settings in the "Attach timer event". It will continue to the next step until the person it was sent too makes a decision. Other the other hand, if you select "Terminated Event" then you will actually terminated the whole Form process and i don't think you want that. That will mean the user will have to start all over.

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Check continuously if variable is set

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