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Case Management in Salesforce with LF Cloud

asked on June 9, 2021

Hello Laserfiche and others,

When integrated in cloud version 202106021539, Workflow exposes functions for Opportunities, Accounts and Contacts. The customer wants to be able to manage Cases through workflow. Will it possible to read and/or write to cases in the future?

Also, has anyone used Web API calls to access case information? Have you any information you can share on authentication and access?


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replied on June 14, 2021

I found the option to add objects. So Cases can be created, deleted, updated, and retrieved.

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