Hello all,

I have set up an email service task in Forms and am having trouble with how the email gets displayed after it is sent out.

For example, after the email is sent, it should look like the white image(copied from laserfiche onto a text editor). However, it does not. Instead it automatically gets formatted to look like the dark image(which is in MS Outlook). Random line breaks are inserted.

I have edited the message body within the service task pane inside the process diagram to remove any extra line breaks that weren't obvious with no luck.

I've used alot of email service tasks before and recipients have received them in Outlook fine. This formatting bug seems to have started happening to me last week.

Any and all feedback is appreciated.
Thank you.