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Question

Question

Web Client user cannot logout

asked on June 1, 2021

Doing some testing with Laserfiche, and I've found that a WebClient user cannot logout.  If I hit the "Logout" button, a "Wait while we redirect you" screen pops up, then the Repository is opened again, without requesting any authentication.  This is an issue because I'm doing some testing, so when I logout, I want to be logged out.  Closing the browser doesn't seem to end the session either.

 

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Replies

replied on June 7, 2021

Are you using Single Sign-On? It's possible the SSO session isn't being closed and so the user can log back in without being prompted for credentials. If not, I'm not sure where the "Wait while we redirect you" would be coming from.

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