You are viewing limited content. For full access, please sign in.

Question

Question

Word documents displaying wrong image

asked on May 31, 2021

I have numerous word documents where the image in Laserfiche is for a totally different word document.

Does anyone know how this can happen?

0 0

Replies

replied on June 1, 2021

It's not very clear, but I think you're referring to the image pages and the electronic document component of an Laserfiche document? If you generate image pages for a Word document, they are not kept in sync when the Word document changes. So it is possible that your Word document's content was modified significantly after image generation. Or you could have some other background processes that appended these pages (correctly or not).

Audit Trail may tell you who made which changes and help you track down what happened.

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.