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Question

Audit Trail report template folders

asked on May 27, 2021

Dear all

i would like to know is Laserfiche 11 Audit trail report template folders exist or not ? if not then how can we migrate Report templates from Laserfiche Audit Trail 10.3 to 11?  

Thank You.

Regards,

Mazahir

 

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Answer

SELECTED ANSWER
replied on May 30, 2021

Hi Mazahir,

Don't worry about the migration. Every time when you open the Audit Trail Administration page after installing, it will popup a dialog asking for migration. Once done, all the previous report templates will be available for AT 11. Even you've dismissed the dialog accidentally, you can add the following key/value into Windows Registry to bring it back.

[HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\Audit Trail]

"Migrated"="Need"

Regards,

Leon

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replied on May 31, 2021

Hi Leon,

I tried this option, but did not work.

The Audit Trail is installed in new server, and I'm trying to bring my old server template to the new server. So the upgrade is happening on the new server setup. 

 

Regards

Kirubaa

 

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replied on May 31, 2021 Show version history

Hi Kirubaa,

 

For your special case, if you've installed a new AT 11 on a different server, you have to follow the guides below to complete the template migration. 

  1. Have a clean install AT 11 on a new server (DO NOT open configuration site after installation)
  2. Create a folder "C:\ProgramData\Laserfiche\AuditAnalytics\legacy"
  3. Copy old AT config file from the old server "C:\Program Files\Laserfiche\Audit Trail\Config.xml" to the new server "C:\ProgramData\Laserfiche\AuditAnalytics\legacy\Config.xml"
  4. Copy old AT saved reports folder from the old server "C:\Program Files\Laserfiche\Audit Trail\WebAuditReporter\App_Data\report_templates" to the new server  "C:\ProgramData\Laserfiche\AuditAnalytics\legacy\WebAuditReporter\App_Data\report_templates"
  5. Copy audit log folders from the old server to the new server under exact the same path
  6. Modify registry as follows
    [HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\Audit Trail]
    "OldVersions" = hex(7):31,00,30,00,2e,00,34,00,00,00,00,00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\Audit Trail]
    "OldInstallPath" = "C:\ProgramData\Laserfiche\AuditAnalytics\legacy"
  7. Open AT 11 configuration site, a popup dialog will show up to perform the migration
  8. After migration, re-enter the repository access account password under "Repositories" tab
  9. Modify registry back as follows
    [HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\Audit Trail]
    "OldVersions" = hex(7):00,00
    [HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\Audit Trail]
    "OldInstallPath" = ""

 

Regards,

Leon

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replied on June 1, 2021

Hi Leon,

 

Thank you for the steps. 

I've Already configured the Audit trail 11 in the new server, before figuring out on how to migrate the report template.

Is it possible from this point to migrate again?

Also Step #5, Copying Log Folder, does this means the repository Audit Folders?

 

 

 

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replied on June 1, 2021 Show version history

Kirubaa, If so, you have to remove all the repository configurations from the new AT server first. Then modify the registry as follows: 

[HKEY_LOCAL_MACHINE\SOFTWARE\Laserfiche\Audit Trail]

"Migrated"="Need"

Next, you need to restart the app service by the following command line with admin privilege:

%windir%\system32\inetsrv\appcmd recycle apppool /apppool.name:AuditTrailAppPool

After that, you should follow the guide from step #2.

Also, your are correct about step #5. 

Anyway, I still recommend you to reinstall the AT 11 from scratch again on a new server since everything should be reset before migration if configured.

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replied on June 7, 2021

Hi Leon,

 

I try this option of adding new registry, recycling APPPool and restarting the Audittrail services. But no migration pop-up came up.

Is there any other way to uninstall and reinstall of audittrail in the server?

 

Regards

Kirubaa

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replied on June 8, 2021

HI Kirubaa,

After adding new registry, recycling APPPool and restarting the Audittrail services, do you start to follow the guide above from step #2 until step #9?

Even if you uninstall/reinstall, you also need to strictly follow the guide mentioned above from step#1 to step#9, including copying templates and audit log folders.

Regards,

Leon

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replied on June 8, 2021

Hi Leon,

 

All the steps are completed even before the AppPool reset. 

Is it mandatory to follow the steps sequentially? In this case I need to remove the template folders, registry entries and stop the services to reset the appPool reset.

 

Please confirm! 

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