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Question

Question

OCR PDF vs TIFF

asked on May 25, 2021

Hello,

I have a customer who is in an Repository Folder. They can OCR PDF's, but when they click on a TIFF, in the same Folder the OCR option is greyed out.

They have allow all access rights to the folder.

I believe if they have the Append Data right, they should be able to OCR any document in that folder.

Appreciate the feedback,

Jeff Curtis

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Replies

replied on May 26, 2021

Is this the desktop or the web client? Do you have the OCR engine installed?

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