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Question

In the new forms designer, one calculation doesn't seem to be working the same

Forms
Updated June 30, 2021
asked on May 19, 2021 • Show version history

I am trying to create a form that was in the old designer, in the new designer, but the same calculation that was working, doesn't seem to do anything. It is just a simple SUM function.

This is the from the classic form and it works.

And on the new one same thing, even re-created the rule to see if the syntax has changed

My other complex calculation is working straight from the other form, but this super simple SUM function doesn't appear to be working at all.

No calculation error either.

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Answer

SELECTED ANSWER
replied on May 20, 2021

Hi Chad, is the field set to Read Only? I've experienced some unexpected behaviors when read only was checked in the Modern Designer.

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View 3 previous replies
replied on May 20, 2021

How crazy. I literally just logged back in, had to uncheck, save, re-check read-only and re-save.

Now it works. Thanks!

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replied on May 20, 2021

Or maybe not exactly, it is actually not working when I re-check read-only. But it does work if I uncheck read-only. The problem is I have to check read only and I do have other read only fields that are read-only and use calculations successfully.

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replied on May 20, 2021

Did you happen to edit a Variable Name after you created it? I have found that if you do that in Variable management, that it too can cause issues using a field in a calculation. In that case I have had to delete the field and variable, and create a new one and try it. A bit of a workaround until it gets addressed. (FYI, This was in Cloud)

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replied on May 21, 2021

I deleted the entire variable and started from scratch. Still can't set it to read-only without it always appearing blank instead of showing the calculated value.

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replied on June 30, 2021

I am running into the same problem now. Did anyone find a resolution?

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replied on June 30, 2021

Laserfiche fixed this on the backend and I confirmed that it was working. It should no longer be an issue. It was only for read-only calculation fields in the new forms designer within the Cloud version.

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