Hello,

I was curious to know if Laserfiche Cloud customers have access to any kind of test environment where they can test/review upcoming changes before they are released to the production environment. For clarity, I mean testing changes/updates to Laserfiche itself.

I know there is a change management process in place and I'm sure a lot of testing is done before anything is moved to production, but I wasn't sure if that was strictly internal or if customers could also review the changes.

The reason I ask is that it's fairly common for new releases to contain at least one or two things that don't affect most customers but end up being "showstoppers" for our unique environment, processes, etc.

As a result, we generally wait until at least Update 1 before we even consider upgrading our self-hosted system to the latest version, so the thought of losing control of the upgrade process in Cloud is a bit daunting.

With all of that in mind, I was just curious as to whether Cloud customers, or customers who adopt Hybrid features, have a place where they can test to help identify the more "elusive" bugs and provide time for a patch, or workaround, before the changes make their way into production.