Hi @████████,

Just jumping on this thread since deploying the windows client is also a pain at our organization. We unfortunately have to deploy it as importing folders is not supported in the web client and can only be done in the Windows client. Additionally, opening documents in their native application (with the exception of Office documents) is not supported from the Web client. Bring this feature parity to the Web client would making using LF cloud exclusively though the Web client possible. 

Thanks,

Henry

When I go to grant roles, I do not see any accounts to grant access for download rights. Are you sure Cloud is creating accounts for them, we can not grant download rights until the account is created.

I am not sure why they want it, but they submitted a ticket asking how to install and I would like to reply with reasonably easy to follow instructions. I was expecting a "Install Windows Client" somewhere in the menu's of the system, which led to a download of the Client installer only.

Are Cloud users not using Windows Client? How do other customer's install Windows Client? I can't imagine they are all signing up to download the entire server package.

With on-prem we can have IT throw the installer on the file server, but the whole idea of Cloud is to not have local servers.

I had a request this week for this as well. Customer is trialing Cloud but prefers the ability to customize the window panes of the Windows Client where they could move them where they want as opposed to Webclient where they can just be toggled off or on I’m told.

I would again like to bring up this request for a Windows Client Installer for cloud customers.  The full LF download is rather large and only the Windows Client is relevant for LF Cloud customers.  It would greatly simplify things for the customer to have just an installer packet for what they can use without all the superfluous installers.

This is a much needed item. Laserfiche should provide a downloadable installer. A client evaluation LF Cloud found they cannot copy and paste documents from desktop into a folder in the repository: a feature possible using windows client. We need this installer as a matter of urgency?

@Bert Warren please were you able to get the Windows Client o found a workaround? Kindly share if you did, THanks.

It is available here on the support site in the Laserfiche 11 full package. My OP was about how it was difficult for end users to find, but only got 1 thumbs up  it seems no one uses the client any longer.

The only reason I ever need it is to upload folders, download large quantities of entries, and to change metadata across multiple entries.