You are viewing limited content. For full access, please sign in.

Question

Question

how do I redeem training units?

asked on April 29, 2021

I have a few training units (credits) that I would like to redeem on a certification program, but I have a balance left to pay. When attempting to check out I do not see any option to use the credits and then pay via invoice or credit card for the remaining balance. Seems like I can either pay for the entire thing or use the credits which don't cover the entire program and will not allow me to continue.

I also am not able to get a hold of anyone from Laserfiche to answer this silly question so turning to the community for assistance.

0 0

Answer

SELECTED ANSWER
replied on May 3, 2021

Hi Rich,

We've emailed you from Aspire@Laserfiche.com with additional assistance.

0 0

Replies

replied on May 3, 2021

-update: I received a reply from Support. They indicated that I could use the training unit credits on individual classes which would turn out to cost more if done that way or contact my VAR to attempt to purchase  the remaining needed training unit credits through them. 

0 0
You are not allowed to follow up in this post.

Sign in to reply to this post.