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Question

EMAIL msg file not created when hitting SEND for Email Basket window.. (Laserfiche Web client)

Laserfiche Version 10 Web Client Integrations

Updated May 3, 2021

asked on April 22, 2021

When testing this, I found that if I hit SEND for IE or Firefox, it creates the .MSG file for use in outlook, BUT if I am using CHROME, hitting SEND does nothing unless I change something in the Email Basket window first like clicking on and then off of Send as Pages or change Send as from Files to something else, then back to files. Once I do that, then the SEND button in the Email Basket will create the .MSG file like it does in IE and Firefox.

Laserfiche Web Client - 10.4 (10.4.1.35)

Chrome 90.0.4430.85 (current)

Firefox 88.0 (current)

Internet Explorer Windows 10 Version 1909 (current)

Thanks in advance..

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Replies

replied on April 30, 2021

I was able to reproduce this on one machine but not on another - even with the same Chrome version. Can you see if you see it working on some machine but not others? I've filed bug 320136 to investigate this further.

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replied on May 3, 2021

In my testing, it was pretty standard, not working on any machine tried with Chrome but we are all on the same version pretty much.

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Asked April 22, 2021
Updated May 3, 2021
69 views