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Question

Question

Retrieve Business Process Variables

asked on April 21, 2021

How do a Retrieve Business Process Variables from a form I try to run it and I don't know it running right or not and I keep on getting this warning while running the workflow??

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WF 1.JPG (19.33 KB)
WF 2.JPG (30.91 KB)
WF 3.JPG (28.2 KB)
WF 4.JPG (52.91 KB)
WF 5.JPG (26.38 KB)
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Replies

replied on April 22, 2021

Make sure you check the "Started by Laserfiche Forms" box in the workflow properties.

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replied on April 22, 2021

Are you starting the Workflow with your Service Task in Forms? It looks like you might be manually starting the workflow, or triggering it from activity in the repository. It should be started by Forms in the process diagram.

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replied on April 22, 2021

The screenshot showed a Service Task in the process diagram, so I'm assuming it just didn't have the "Started by Forms" option set in the workflow so it wasn't detecting the starting values.

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replied on April 22, 2021

Pieter and Jason,

Yes, I want to start the Workflow but No, I don't think so it not running at all and how to you start it from the Service Task 

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replied on April 22, 2021

If you run it manually, it won't have a "Starting Form" from which to pull the data hence the error.

If you have it set in your forms process but it isn't running, then what does the instance history look like? Is it even hitting that branch?

If not, it could be a problem with the gateway. If it's hitting that branch but getting stuck/suspended it could be a different issue.

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replied on April 22, 2021

Where do I need to put Started by Forms at??

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replied on April 22, 2021

Check out the screenshot in my other post. In the workflow designer there's a link in the lower right for Workflow Properties.

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replied on April 22, 2021 Show version history

Also Jason, can you show me example on how to create a workflow by using the Retrieve Business Process variables?? Also yes I did check the "Started by Laserfiche Forms" box.

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replied on April 22, 2021

The example you have looks fine, and if the box is checked, then you need to look at your Forms process to make sure it is actually hitting the branch that triggers the workflow.

Run the form, then look at the instance details to see what path it followed.

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