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Question

Question

Connector : invalid field on chrome

Connector
Updated April 8, 2021
asked on April 4, 2021 • Show version history

HI,I installed connector, but I have a problem with chrome on one of the PCs, it shows me the following error with the date

An error occurred while processing "xxxx" (Entry ID: 11xxx)
The value is invalid for the "Date" field.

Total: Failed to update metadata for 1 entry.


while it works with other PCs

 

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Replies

replied on April 8, 2021

Looks like the date format does not match the format of "Date" field in metadata. I'm guessing the date format on that PC may be different from other PCs.

Please check the format of date captured by Connector, if it is a token, you can preview its value by enabling the below Preview option.

You can also manually input the value directly into Web/Windows Client to check whether the format is correct.

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