Question

Table Rows Inserted Above

Forms

Updated March 25, 2021

asked on March 25, 2021

One of our forms includes three tables.

With each table, when a user clicks to "Add a Row," the new row is being inserted above the existing row instead of below.

We have an older version of the same form with only two tables, and that one works correctly (with the rows being inserted below), but that version no longer meets our needs.

I don't see any settings that would control this and I wasn't able to find anything in Answers.

Has anyone seen this before or know how we can correct it?

Thanks in advance!

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Answer

SELECTED ANSWER

replied on March 25, 2021

Actually, I had my slashes going in the wrong direction.

<\b> instead of

Now that that's corrected, everything is working as it should.

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Replies

replied on March 25, 2021

We figured out what was causing the issue!!!

Our process owners wanted the text below the table to be big, and bold, and purple.

My "text below field" looked like this:

Benefit time is displayed in DAYS for Monthly staff, and in HOURS for Bi-Weekly and Semi-Monthly staff. Usage for the current pay period has not been deducted from the balances given. ** See below for additional important details regarding fringe benefit calculations.<\b><\p>

When I removed that, the Add Rows went back to beneath where they belong.

Now they'll just have to decide if they want the rows added below OR if they want the text below the table to be formatted. They get one or the other!

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replied on March 25, 2021

I'm guessing that text was being added. If so, it may have just been the positioning in relation to the table that was causing the problems. You might be able to alter the code to keep the text without causing the positioning problem, or you might be able to move the text to a stand-alone Custom HTML element so that it is not tied to the table in any way.

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SELECTED ANSWER

replied on March 25, 2021

Actually, I had my slashes going in the wrong direction.

<\b> instead of

Now that that's corrected, everything is working as it should.

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replied on March 25, 2021

oh haha - you're right, I didn't even see that.

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replied on March 25, 2021

Can you open a support case so we can see the form? Sounds like it could be a strange bug.

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replied on March 25, 2021

We figured out the issue! See my response below. Thank you so much!!!

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replied on March 25, 2021

Does your form include any Javascript that interacts with the tables?

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replied on March 25, 2021

I do, but I tried removing that code and it didn't correct the problem.

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replied on March 25, 2021

We figured out the issue! See my response below. Thank you so much!!!

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Table Rows Inserted Above

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