Hi All
Experiencing a "Invalid Pointer" error when sharing a previous version of a document via the Laserfiche 11 desktop client.
Web client works fine.
Thank you, I can reproduce this and we will look into fixing it in an upcoming release. Bug reference# 312781. The workaround is to select the version you want to email, click "Copy", then paste into the folder browser and email the new copy of the document.
What is in the "Details" button? Was this working in a previous version of the Laserfiche desktop client?
Error Code: 6000
Error Message: Invalid pointer
Invalid pointer [6000:0x80004003] (Invalid pointer )
------------ Technical Details: ------------
LF.exe (11.0.2102.183):
Call Stack: (Current)
CMetadataWrapper::OnEmailVersions
Additional Details:
Exception: 0x80004003 [6000] (Invalid pointer) (CMetadataWrapper::OnEmailVersions at MetadataWrapper.cpp:1251)
Call History:
CMainFrame::OnUpdateLogoutRepository
CMainFrame::OnUpdateLogoutRepository
CMainFrame::OnUpdateLogoutRepository
CMainFrame::OnUpdateLogoutRepository
CMainFrame::OnUpdateLogoutRepository
CMainFrame::OnUpdateLogoutRepository
CMetadataWrapper::OnEmailVersions
CLFApp::GetAuditEventReason
Thank you, I can reproduce this and we will look into fixing it in an upcoming release. Bug reference# 312781. The workaround is to select the version you want to email, click "Copy", then paste into the folder browser and email the new copy of the document.
Well noted. Thanks Robert.