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Emailing & encrypting multiple documents via Web Client

posted on March 18, 2021

Hi,

There seems to be a slight quirk when sending documents out via email via the Web Client (10 & 11). 

If a user wishes to send the files via their local Email client (Outlook), the option to add a password does not initially appear. Instead they must uncheck the "Use Email Client to manually send the message", enter a password and then recheck the "Use Email Client to manually send the message". 

This makes it a little unintuitive - is there something I'm missing or is this expected? It doesn't look quite right to have the unlabelled password boxes with blank space above.

Thanks,

Nigel.

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replied on March 19, 2021

Yes, that's strange. I've filed bug 311719 to make the password options visible for whichever send option is selected.

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