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Question

Question

Assign more than 1 team to a user task

asked on March 17, 2021

Hi,

Does anyone know if this is possible yet? I know this has been listed as a feature request in 2016 already. In the process we use, we have a user task that has to go to 2 teams, but at the moment we are just letting it go to the users directly which is not correct and the business needs to keep the 2 teams separate. 

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Replies

replied on March 17, 2021

You cannot assign a task to more than one team, but you could do something like this to build that into your process. Create two user tasks and assign one to Team A and one to Team B. When a member from either team completes the task, it hits a signal throw event which interrupts the task for the other team. When Team A completes the task, it interrupts the Team B task (sending it to the end event), then moves on to the next step in the process. 

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replied on March 17, 2021

Thanks Jared for this, I'm already using this in the task, but I saw on a post that a feature request has been put in, in 2016 so just wanted to see if this was possible yet without using this method. This method does work great btw.

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