Question

How does Quick Fields use the Windows\Temp folder?

Quick Fields

Updated August 24

asked on March 5, 2021 • Show version history

In what way is Quick Fields using the Windows\Temp folder? Does it move files over there while processing? Just curious as to why our Temp folder keeps growing and growing in size.

Thanks, Robin

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Answer

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replied on March 8, 2021

If you are running Quick Fields Agent as the local system account, then that would be the folder Quick Fields uses to hold images while they're being processed. They should be deleted when documents are sent to Laserfiche, though if documents are stuck in the session because of invalid field values or folder names, you may see an increase in overall size over time.

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replied on August 24

Hi @████████

Hope you don't mind me following up on an old thread. We ran into an issue a couple of weeks ago where QF Server was failing because C:\Windows\Temp was full. Well, not "full", but had more than the 65,000ish tmp files a 32-bit web api can handle.

This was odd because we've used that server for years but the tmp files only went back about 6 weeks.

Can you provide some info about how it uses those files and cleans up after itself? I need to make sure it doesn't happen again. I wouldn't expect any temporary processing files to reside there, but would assume they would be on the workstation running QF Scanning.

As you can see from this screenshot, the tmp files seem related to QF.

We now have over 40,000 .tmp files going back to 8/10 so I'm nervous it's going to max out again soon.

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How does Quick Fields use the Windows\Temp folder?

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