Question

Connector- Connector Profile trying to load Workflow

Workflow Connector Version 10

Updated March 16, 2021

asked on March 2, 2021

Hello,

We have a customer who is trying to create a Connector Profile that runs a Workflow.

We enter the URL for the Workflow Web service URL and click Load Workflows and we get a message "No workflows can be loaded"

We have verified the Workflow Web Service URL is correct and tested it in the WF Configuration Manager.

Only difference that I can see is the customer is using HTTPS.

I did find in the help file that you are using HTTPS you need to to use Security Mode = Transport in the Workflow Server web.config file.

If you are using HTTP then is has to be

<security mode="TransportCredentialOnly"

My question is, if both are listed, do we need to comment out the TransportCredentialOnly in the config file?

Also if WF is Version 9 and Connector is 10.3 does this pose a problem?

Appreciate the feedback,

Jeff Curtis

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Replies

replied on March 2, 2021

Do you actually have 2 security mode tags in the <basicHttpBinding> section?

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replied on March 3, 2021

Hello Miruna,

TransportCredentialOnly is listed under the <basicHttpBinding> section.

Transport is listed under <wsHttpBinding? section.

I believe that Transport needs to be set in the <basicHttpBinding> section if the WF Web Service URL uses HTTPS, correct, as this is what I found in the Connector Section:

https://www.laserfiche.com/support/webhelp/Laserfiche/10/en-us/administration/#../Subsystems/Connector/Content/Troubleshooting.htm%3FTocPath%3DConnector%7C_____11

Thanks,
Jeff Curtis

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View 3 previous replies

replied on March 4, 2021

Right, you'll note that the help file refers to the basicHttpBinding section. The value should be "Transport" there and the other sections shouldn't be modified. I'll see if we can clarify the help file.

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replied on March 4, 2021

Thanks for the update Miruna

I will pass along the note to the customer to try.

Jeff Curtis

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replied on March 9, 2021

Hello Miruna,

Customer edited the web.config file and now is getting a SOAP Error when trying to load WF's:

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replied on March 15, 2021

Miruna- Should I open a Support Case for follow up on this?

Appreciate your feedback,

Jeff Curtis

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replied on March 15, 2021

Yes, the error says the config changes are likely wrong. We'd need to see the config files and any error logs that might have been generated.

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replied on March 16, 2021

Thanks Miruna

I opened a LF Support Case

Jeff Curtis

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Connector- Connector Profile trying to load Workflow

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